Coinbase Customer Service Excellence
Supporting You Throughout Your Trading Journey
At Coinbase, we prioritize providing a smooth and profitable trading environment. Our expert support team is dedicated to resolving any questions or issues you may encounter, ensuring your trading journey is hassle-free.
Get in Touch TodayVarious Support Channels Available
Email Support
Expert assistance for everyday questions with quick replies, usually within 24 hours.
Send EmailPhone Support
Immediate help for urgent or complicated issues. Open Monday through Friday, 9 AM – 6 PM (EST) at Coinbase.
Call NowSocial Media
Follow Coinbase on Facebook, Twitter, and LinkedIn for the latest news and support.
Follow UsHelp Center
Explore a variety of tools, tutorials, and guides to support your trading.
Visit CoinbaseCommunity Forum
Become part of our community to share experiences, seek advice, and resolve common questions.
Join the Coinbase community todayContact us anytime for assistance
Live Chat
24/7
Available around the clock for immediate support
Email Support
Our support team aims to reply within 24 hours.
Receive prompt responses during working hours.
Phone Support
Open Monday through Friday
Customer service hours are from 9 AM to 6 PM EST.
Help Center
Always available
Support whenever you need it
Assistance Simplified
1. Log In
Log in to your Coinbase account via the official website using your username and password.
Visit our Customer Support Center for help
To get support, simply click on the "Support" or "Help" tab, typically found at the bottom or top menu of the website.
Select your preferred contact option among live chat, email, phone, or consult our self-help articles for assistance.
Make sure to provide your account details along with a clear explanation of your issue for quick help.
4. Provide Details
Create a Coinbase account today to unlock exclusive trading features.
Access quick answers to common questions regarding Coinbase’s services.
Help Center
Watch our in-depth video tutorials to familiarize yourself with Coinbase's platform.
Access ResourceVideo Tutorials
Find easy-to-follow guides and tutorials to enhance your understanding of Coinbase.
Access ResourceCommunity Forums
Connect with experienced traders in our community to improve your trading skills.
Access ResourceEnhance Your Customer Service Experience
Be precise when explaining problems, including all relevant details or adjustments needed.
Provide your account number, screenshots, and essential information to streamline support requests.
Select your preferred contact channel: live chat for immediate help or email for detailed support.
Begin by exploring the Help Center: Find answers to common questions quickly before contacting support.
Prepare your account ID, transaction history, and relevant /images to expedite assistance.
If you do not receive a response, follow up through the same or an alternative communication method.